- 60-minute response time (maximum) to NBRHC during office hours with an onsite Peer Specialist and access to an onsite Peer Navigator during all afternoons and evenings.
- 15-minute call back service for telephone support during regular office hours
- Experienced, provincially trained Peer Support Specialist (Navigator) in E.D.
- Collaborative with Mental Health & Addictions Peer Support Services at the NBRHC
- One-stop system navigator support
- Team approach within 12 hours with all regular Family Peer Services